Comfort Inn & Suites Monahans I-20

Great place to stay. Nice, big, and clean room for a great price. I will say there was a woman who didn't particularly seem to enjoy helping customers. But the other men and women are super sweet and helpful. The woman in glasses would be my only reason not to stay here again. She was on a smoke break, and I didn't want to rush her. I decided to wait and let her finish instead of telling her I needed help that instant. when she saw I was sitting in the lobby she said "why are you sitting there, do you need something?????" All while the smell of cigarettes hit me like a brick wall. This is the same woman who told me if house keeping cleaned our room or even changed our towels that we'd get an extra charge every time. I've never stayed at a place where they did that. But when we would go down to exchange our towels or get something we needed, she seemed to be extremely annoyed. For someone who stayed there over a week and needs to stay in the future, you'd think we'd be treated a little differently. Hopefully, this changes in the future.

We had never stayed here before this was a first and if it had not been for the morning clerk I might not consider staying again but she was friendly and enjoys her job. For me that means she will go the extra effort to make your stay comfortable. But,...the clerk the night before although seemed hospitable at first in checking me in she did not advise me of the hours breakfast would be served. I forgot to ask as she handed me card key. I decided to wait for my son as he was parking vehicle. As I sat in the lobby and I heard her tell the gentleman that was also waiting to check in the hours of breakfast. That is how I knew. I would of eventually asked because they didn't have a sign that would advise you of those hours. Yes, I prefer to stay at places that offer breakfast. I need my coffee in the morning. The rooms were clean no dust anywhere bathrooms were clean too. Beds and pillows were comfy.But the elevator was not working next day. So we walked down the stairs for breakfast in the morning. Breakfast was sad only one egg patty, 3 sausages and 2 biscuits were available. They had for you to make waffles, toast, cereal oatmeal, bagels. The serving area looked very clean also. My son did go and ask for more food to be put out not once but twice. As 5 other people arrived after us and again food was limited even tho the lady at the front had already come out once before. Then 2 other persons arrived thereafter. As I checked out I did let the lady know of the issues, no info on breakfast, elevator not working and lack of breakfast items. Of course she apologized but I know she wasn't responsible. I only informed her cuz I knew she would address the issues as she was still addressing the elevator issue. Overall it was a good stay.

Spent a couple of days here while exploring the area, Room was just fine, everything seemed clean and quiet and all at a very reasonable price, would definitely recommend and return if in the area

First, the concierge (both of them) were fantastic. In fact, the one that was working the morning we came down for breakfast was one of the sweetest, kindest ladies we've came across on our holidays. Shout out to her We scheduled this online and then called so we could get two rooms beside each other... and we were so lucky to have gotten two rooms adjacent to one another with the help of the concierge. Secondly, the rooms were very spacious. The beds were o.k. for comfort. The bed spread in our kids room had what looked like urine stains on the top cover, so we removed that and used our own blanket. The bathrooms were modestly clean... and could have used a little more tlc... but they were usable. The complimentary shampoo was half used... which I instructed my kids not to use them... I dont think thats sanitary to refill those little bottles or leave them after another guest has stayed... you just never know what could be left in them. The complimentary breakfast was good!!! We loved the texas waffles and were pleased with how hard the staff worked to ensure there was plenty of food for all the guests. Overall, we enjoyed our stay here... I'd only suggest the bathrooms have a little more upkeep and care. **the last picture was our door... I have no clue what the white gross smear was... we just avoided touching near that part of the door***

Very good place, clean and well maintained. But 10 Mbps speed of internet when you are required to signed up yo use it... that's slow and I dont want to sign up, so no wifi for me. (My Hotspot is faster at 372 Mbps). Wifi is the only issue for me.

Stayed at this hotel while we made a trip to visit the Sandhills. The lady at the front desk while checking in was super nice. The room was typical. I did like that the offered shampoo, conditioner and body wash that were mounted to the shower wall. I hate the mini bottles because it's ever enough for me. My kids loved the pool and the late swim. Although it could be a tad bit cleaner in my opinion. I was kind of bummed the hit tub didn't work. The breakfast was typical for a free hotel breakfast. I did like the 2nd flavor option for waffles tho. Although there isn't much to do in the area I did like the 24 hours stores that were within walking distance. The hallways were super dark for a hotel. Especially since I had kids with me. The laundry room was nice so we could dry our clothes after the swim. It takes quarters only.

Rooms were nice, quiet and clean. Breakfast was good not great but did the job. Checked all the boxes for a one night stay.

We stayed one night here in a big room with a king-size bed and a sofa that converted into a bed. We were expecting 2 connected rooms, but got a partial wall instead. Still it was a comfortable night with lots of space and charging stations. The room comes with all the usual items and free Wi-Fi. The complimentary breakfast was nice. It included eggs, sausage, biscuits, potatoes, cereal, pastries, TX-shaped waffles, and more.